Read, Then What?

I went to the bookstore the other day, this is a hobby of mine, and found an interesting book. The topic of the book is the common topic of Communication. Well, common as it is, it catches my attention without fail. I bought it right away (since it's on sale and because its about communication). I brought it home, went to my room and started reading it.

Got some enlightening points from this book "Effective Communication, The Most Important Management Skill Of All", by John Adair.

(1) The author mentioned that non-verbal communication is a natural or unconscious expression of our feelings and "one can only change non-verbal behaviour by changing the inner nature that it is expressing."

(2) John also defined what he calls the "Bore" in communication as "one who insists on monopolizing the conversation to transmit their messages, regardless of the needs or interests of their hearers". He emphasizes our lack of awareness of the importance of dialogue, "listening as well as speaking, of sharing instead of giving."

(3) "Communication creates relationships, relationships produce communication."

The book has 3 parts and I'm just at Part I, but I wanted to note down my learnings.